Digital Platforms / AI AGENTS
AI agent development and setup in Bengaluru
We design, build and run AI agents for businesses in Bengaluru (Bangalore), across India and worldwide: agents that answer customers on your website and WhatsApp, route enquiries and take repetitive work off your team, connected only to the systems you approve.
Built in Bengaluru for teams in India, the UAE and worldwide
- Workflows
- Review
OVERVIEW
What an AI agent can do for your business
An AI agent is more than a scripted chatbot. It understands a request in plain language, looks up answers in the content you approve, takes a defined action, such as logging an enquiry, booking a call or updating a record, and hands the conversation to a person when it should.
We start with one specific, repetitive task rather than a general-purpose assistant. That keeps the agent's job clear, makes its answers easier to check and shows value quickly before anything is extended.
Every agent works within limits we agree with you: which systems it can reach, what it may and may not say, and when it must pass a conversation to your team. An agent can respond at any hour; handoffs to people follow your own team's hours, and our support team is available Monday to Friday, 9:00 AM to 12:00 AM (midnight) IST.
WHAT’S INCLUDED
What we build
Scope is agreed around one task first. Most AI agent projects draw on these four areas.
Customer-facing agents
- Website chat agents that answer from your approved content
- WhatsApp enquiry agents through the WhatsApp Business Platform
- Lead qualification and enquiry or booking capture
- Handoff to a person with the conversation attached
Workflow agents
- Routing enquiries and requests into structured, trackable workflows
- Drafting replies and summaries for staff to review
- Power Automate and Azure AI workflows in Microsoft 365
- Approvals and exception handling
Connections and control
- Connections only to approved systems, such as your CRM, forms and Microsoft 365
- Least-privilege access, with Entra ID where your agent runs on Microsoft
- Clear rules for what the agent may and may not say
- Logs of conversations and actions for review
Launch and care
- A pilot with a limited audience before wider rollout
- Review of answers and failure cases during the pilot
- Hosting, monitoring and security updates
- Ongoing tuning as your content and processes change
HOW WE DELIVER
A staged plan. No surprises.
01Choose: Pick one task worth automating
We look at where enquiries and repetitive work pile up, then agree one task for the first agent, how success will be measured and which systems it needs.
02Design: Define scope, limits and handoffs
We document what the agent can do, the content it answers from, the actions it may take, the questions it must pass to a person, and how access to each system is controlled.
03Pilot: Test with a limited audience
The agent goes live for a small group or channel first. We review conversations and mistakes together and adjust its content, rules and handoffs before wider rollout.
04Launch: Roll out, monitor and improve
The agent moves to full use with monitoring in place. We keep it up to date as your services, prices and processes change, and extend it to the next task when you are ready.
WHY REDTREESUPPORT
Why RedTreeSupport for your AI agent
- One team builds, hosts and secures the agent, alongside your website, hosting and Microsoft 365.
- Microsoft AI Cloud Partner Program member and reseller, for agents built on Microsoft 365, Power Automate and Azure AI.
- People stay in the loop: agents hand exceptions to your team instead of guessing.
- Access is limited to the systems you approve, and the agent's scope is documented before it is built.
AI AGENTS FAQ
Common questions about AI agent development & setup.
What is the difference between an AI agent and a chatbot?
A traditional chatbot follows fixed scripts. An AI agent understands requests in plain language, answers from the content you approve and can take defined actions, such as logging an enquiry or updating a record, while passing anything outside its limits to a person.
How much does an AI agent cost?
It depends on the channels, the systems the agent connects to, how much content it answers from, and hosting and support. We scope one task first and send a proposal with the build, running costs and support.
Can the agent work on WhatsApp?
Yes. WhatsApp agents run through Meta's WhatsApp Business Platform, which needs a verified WhatsApp Business account. We help you set that up and connect the agent to it.
Will the agent make things up?
No AI system can promise zero mistakes. We reduce the risk by limiting the agent to your approved content and a narrow task, setting rules for what it must not answer, reviewing conversations during the pilot and handing uncertain questions to a person.
Is our data safe?
The agent connects only to the systems you approve, with the minimum access it needs, and conversations and actions are logged. Which AI model provider is used, and where data is processed, is agreed with you before the build.
How long does it take to set up an AI agent?
It depends on the task and the systems involved rather than a fixed calendar. Starting with one clearly defined task keeps the first pilot short; we agree a timeline in the proposal.
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