IT services / Malaysia & Hong Kong
Microsoft 365, Intune and IT support in Malaysia and Hong Kong
RedTreeSupport delivers Microsoft 365, Intune, Azure and managed IT services remotely to organisations in Malaysia and Hong Kong, with consultants online from late morning until the early hours.
Monday to Friday, 9:00 AM to 12:00 AM (midnight) IST
- KL · HK
- Intune
- Azure
WORKING HOURS
Afternoons, plus evening change windows
We are available from 11:30 AM to 2:30 AM in both Kuala Lumpur and Hong Kong, Monday to Friday.
Monday to Friday, 9:00 AM to 12:00 AM (midnight) IST
HOW WE WORK WITH YOU
Shared afternoons, quiet evenings for planned work
Kuala Lumpur and Hong Kong share Singapore's time zone, so our day overlaps your afternoon and continues through your evening. Meetings, reviews and approvals happen in the afternoon; planned changes run once your offices are quiet.
We start with an assessment of your Microsoft 365 tenant, identities and devices, then agree a staged plan: pilot groups first, clear communication to users, and documentation your own team can maintain.
Designs account for the personal data laws in each market, Malaysia's Personal Data Protection Act and Hong Kong's Personal Data (Privacy) Ordinance, with access, retention and logging controls documented at handover.
SECURITY & DATA
Aligned with local data protection law
We configure controls that support local privacy obligations. This is configuration and readiness work, not legal advice.
Malaysia Personal Data Protection Act 2010
Access controls, data classification and audit logging that support the Act as amended in 2024, including readiness to respond to data breaches.
Hong Kong Personal Data (Privacy) Ordinance
Controls that help protect personal data and show how it is accessed and retained.
Where your data lives
Azure's East Asia region is in Hong Kong and Southeast Asia is in nearby Singapore. We compare latency, cost and data requirements, including any newer regions available to you, and document where workloads and backups live.
MALAYSIA & HONG KONG FAQ
Common questions from Malaysia & Hong Kong.
What are your hours in Malaysia and Hong Kong?
Monday to Friday from 11:30 AM to 2:30 AM local time, which is 9:00 AM to midnight in India.
Where should our Azure workloads run?
Hong Kong organisations often choose the East Asia region, and Malaysian organisations can use Southeast Asia in Singapore or newer regions as they become available. We compare latency, cost and data requirements before recommending one.
Do you need to be on site?
No. Microsoft 365, Intune and Azure work is delivered remotely with agreed admin access, and Windows Autopilot lets new laptops ship straight to staff and set themselves up.
ONE CONNECTED PARTNER